Frequently Asked Questions

What is the (-33) Context Creation ERROR?
Last Updated 2 years ago

As of Version 1.3 this error should not be happening. If you are using version 1.3 or higher and are receiving this error please open a ticket and we will assist you.

If you are receiving this error it is an indication of a device clash. This error should only populate on machines with more than one available GPU when running the Altus in GPU mode.

If you are using Windows try disabling all but one graphics device and then run the Altus again.

To do this you will need to open the device manager and navigate to display adapters then right click disable all but one GPU device. It is recommended that if you are using a 3rd party GPU and you have on-board graphics available on your cpu that you disable the cpu graphics capabilities.

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We have not seen this problem populate in linux systems, If you encounter this problem please open a ticket and we will assist you as soon as possible.

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